Magic

All Systems Operational

About This Site

This is Magic's service status notification page where you can get all the real-time information on health status on all the services and systems. For any service interruption, we will post it here with transparency so you can follow along.

Please don't hesitate to reach out to us at support@magic.link if you experience any technical issue. We will do our best to get back to you as soon as we can.

Authentication ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Homepage ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Postmark Outbound SMTP Operational
Customer.io Email Sending Operational
Payment Operational
Stripe API Operational
Content Delivery Operational
magic.js CDN Operational
magic-sdk NPM Operational
npm, Inc. Registry Reads Operational
Data Processing Operational
Segment Data Processing Pipeline Operational
Segment Destinations Operational
Segment Data Ingestion (Tracking) API Operational
Customer.io Data Processing Operational
Customer.io Data Collection Operational
Operations Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sqs-us-west-2 Operational
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Slack Connections Operational
Slack Posts/Files Operational
Slack Workspace/Org Administration Operational
Newton Agents Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time ?
Fetching
Jun 3, 2025

No incidents reported today.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Resolved - This incident has been resolved.
May 29, 00:01 PDT
Update - We are continuing to monitor for any further issues.
May 28, 23:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 23:41 PDT
Identified - New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.
May 28, 22:55 PDT
May 28, 2025
May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025
Completed - The scheduled maintenance has been completed.
May 21, 17:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 16:10 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 21, 16:08 PDT
May 20, 2025

No incidents reported.