AWS Internet Connectivity Issues

Incident Report for Magic

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 17:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2021 - 14:25 PDT

Identified

AWS has identified the issue and is working towards a resolution. Next update will be in 1 hour or as soon as more information becomes available.

Posted Aug 31, 2021 - 12:27 PDT

Investigating

We're seeing elevated error rates due to network issues stemming from an AWS network connectivity incident.

Posted Aug 31, 2021 - 11:37 PDT

This incident affected: Authentication, API, Dashboard, Homepage, Documentation and Operations (AWS ec2-us-west-2, AWS elasticache-us-west-2, AWS elb-us-west-2, AWS lambda-us-west-2, AWS rds-us-west-2, AWS s3-us-west-2, AWS sqs-us-west-2).