SMS Delivery Delays to US/Canada

Incident Report for Magic

Resolved

This incident has been resolved.

Posted Jan 14, 2022 - 15:47 PST

Update

Deliverability rates are back to normal.

Posted Jan 14, 2022 - 15:47 PST

Monitoring

There is a partial recovery on SMS deliverability. We will continue monitoring the situation and provide updates.

Posted Jan 14, 2022 - 11:38 PST

Identified

Our SMS provider is experiencing issues and delays with SMS delivery to US/Canada numbers.

Posted Jan 14, 2022 - 09:09 PST

This incident affected: SMS Delivery.